Bay Picnic Hampers
Operated by The Woolacombe Beach Picnic Hamper Co Ltd
These Terms & Conditions apply to all orders placed with Bay Picnic Hampers.
Orders for picnic hampers must be placed by 4:00pm on the day prior to collection. This allows us sufficient time to prepare your hamper using fresh ingredients.
Orders received after 4:00pm will not be processed
All orders are subject to availability and confirmation.
All hampers must be collected from the Captain's Table in Woolacombe village
Bay Picnic Hampers cannot accept responsibility for food quality once items have been collected and taken away.
A fully refundable deposit of £5.00 per hamper is required at the time of ordering.
This deposit will be refunded upon the safe return of the hamper and any associated items (such as containers or cooling packs) in reasonable condition.
If the hamper is not returned, or is returned damaged beyond reasonable wear and tear, the deposit will be retained.
While we make every effort to provide the exact items ordered, we reserve the right to substitute items with suitable alternatives of equal or greater value where ingredients or products are unavailable.
Any substitutions will always aim to maintain the quality and enjoyment of your picnic hamper.
Our food is prepared in a kitchen where allergens including nuts, gluten, dairy, eggs and other ingredients are handled.
While we take reasonable precautions, we cannot guarantee that any item is completely free from allergens.
Customers with food allergies or dietary requirements should inform us at the time of ordering. Consumption of our products is at the customer's own risk.
For best quality and food safety:
Food should be consumed within a few hours of collection
Items should be kept cool where possible
Bay Picnic Hampers cannot be responsible for food once it has left our premises.
Because all picnic hampers are freshly prepared using perishable ingredients, we ask customers to notify us as soon as possible if they need to cancel or amend their order.
Cancellations made before 4:00pm on the day prior to collection will be eligible for a full refund. Orders cancelled after 4:00pmon the day prior to collection, or on the day of collection, may not be eligible for a refund as preparation may already have begun, if this is the case the hamper deposit will be refunded regardless.
If you need to make any changes to your order, please contact us as early as possible and we will do our best to accommodate your request.
Bay Picnic Hampers accepts no liability for:
Food once it has been collected and removed from our premises
Any loss, damage, or injury resulting from misuse of the hamper or its contents
Delays caused by circumstances beyond our control
Bay Picnic Hampers reserves the right to amend these Terms & Conditions at any time. The latest version will always be available upon request or on our website.
For enquiries please contact:
Bay Picnic Hampers at
The Captain's Table
Woolacombe, North Devon
